Refund policy

Refunds

If our products damaged during shipment, we will issue you a refund or we can resend you replacement. Please submit a photographic proof of damage and receipt to kikicandlesca@gmail.com

 

Returns 

Due to the nature of our products, all product cannot be returned. 

 

Cancellations

If you would like to cancel your order, please let us know before we dispatch your order, we will issue you a full refund.

If the order has been dispatched, we will not able to cancel the order for you and will not issue a refund.